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orangedrip.gif (1036 bytes) ANNUAL REPORTS
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BOARD MEETING
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BOARD MEETING SUMMARY
purpledrip.gif (1037 bytes) CALENDAR OF EVENTS
ltbluedrip.gif (1036 bytes) GUIDE TO MSD
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MSD HISTORY
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purpledrip.gif (1037 bytes) PRINCIPLES FOR RESULTS BASED MANAGEMENT

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  • MSD will perform those jobs and functions that it does best and use others to perform what they can do more efficiently and effectively.

  • MSD will manage its business selecting the most efficient and effective of both public and private models, utilizing appropriate technologies, cross-functional work teams, and employee involvement.

  • MSD departments will have clearly specified non-conflicting functions, and clearly defined goals and objectives emphasizing service to the customer and environmental responsibility.

  • All employees are expected to make decisions and be fully accountable for their areas of responsibility rather than relying on central control or being inhibited by apparent constraints.

  • MSD will be competitive in managing costs, in that the quality, quantity and cost of MSD services shall be determined primarily by real factors.

  • MSD as a public employer will be socially responsible and supportive of community planning, neighborhood involvement, and economic development.

  • MSD will utilize a diversified and well trained work force, and encourage consultants, contractors and suppliers to do the same.

  • MSD will encourage open and effective communications among its Board, Executive Team, employees and customers about its business and evolving strategy for the future.

Last Updated: February 01, 2012

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