service requests using MSD's Online
MSD's 24 hour Customer Service Department is always
available to answer any questions...
- My sewer is backed up. What
should I do?
- Will you please explain my
- What is a sinkhole?
- When will sewers be available in
my area and what is the cost?
Send correspondence to:
MSD - Customer Service
P.O. Box 740011
Louisville, Kentucky 40201-7411
MSD's Customer Service Department
Office Location (Directions):
700 West Liberty Street
Louisville, KY 40203
Interested in contacting a specific department or
area of interest at MSD?