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Need Help? Call
(502) 587-0603

Submit your service requests using MSD's Online Service Center.

MSD's 24 hour Customer Service Department is always available to answer any questions...

  • My sewer is backed up.  What should I do?
  • Will you please explain my wastewater bill?
  • What is a sinkhole?
  • When will sewers be available in my area and what is the cost?

Send correspondence to:

MSD - Customer Service
P.O. Box 740011
Louisville, Kentucky 40201-7411

Email MSD's Customer Service Department

Office Location (Directions):

MSD
700 West Liberty Street
Louisville, KY 40203



Interested in contacting a specific department or area of interest at MSD?

Last Updated: July 06, 2012

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